{"id":143701,"date":"2018-06-20T08:54:50","date_gmt":"2018-06-20T08:54:50","guid":{"rendered":"http:\/\/freeonlinetranslators.net\/news\/english\/32red-hit-with-2m-penalty-for-sole-problem-gambler\/"},"modified":"2018-06-20T08:54:50","modified_gmt":"2018-06-20T08:54:50","slug":"32red-hit-with-2m-penalty-for-sole-problem-gambler","status":"publish","type":"post","link":"https:\/\/freeonlinetranslators.net\/news\/english\/32red-hit-with-2m-penalty-for-sole-problem-gambler\/","title":{"rendered":"32Red hit with \u00a32m penalty for sole problem gambler"},"content":{"rendered":"
\"RouletteImage copyright Getty Images <\/figure>\n

Online gambling operator 32Red has been hit with a \u00a32m penalty for failing to protect a problem gambler.<\/p>\n

One customer was allowed to deposit \u00a3758,000 with the firm with no money laundering or social responsibility checks.<\/p>\n

The Gambling Commission said the penalty also related to money laundering failures. <\/p>\n

Kindred, which owns 32Red, said it accepted the penalty and was "working hard" to improve its processes. <\/p>\n

The Gambling Commission's investigation focused on 32Red's dealings with the customer between November 2014 and April 2017 during which time there were at least 22 incidents indicating the customer was a problem gambler.<\/p>\n

"Instead of checking on the welfare of a customer displaying problem gambling behaviour, 32Red encouraged the customer to gamble more - this is the exact opposite of what they are supposed to be doing," said Richard Watson, the commission's executive director said.<\/p>\n

"Operators must take action when they spot signs of problem gambling and should be carefully reviewing all the customers they are having a high level of contact with."<\/p>\n

Bonuses offered<\/h2>\n

There had also been previous incidents highlighting the gambler's problems but instead of scrutinising these, the customer was offered bonuses to carry on placing bets.<\/p>\n

The Gambling Commission said 32Red should have reviewed the customer's accounts in August 2016 but one was only conducted in January 2017, when a win of more then \u00a31m was instantly gambled again. <\/p>\n

888 hit with record \u00a37.8m penalty<\/p>\n

The customer took five weeks to respond to requests about their financial position and failed to offer support when the information was provided, the commission said.<\/p>\n

The payslip and report of commission for work was "not credible and showed volatility in receipted income", according to the Gambling Commission.<\/p>\n

These showed a monthly net income of \u00a313,000 but average monthly deposits were in excess of \u00a345,000. The customer's average monthly net salary was actually \u00a32,150.<\/p>\n

The \u00a32m penalty includes \u00a3709,046 divestment of the financial gain, a \u00a31.3m payment to be used on the National Responsible Gambling Strategy, intended to tackle problem gambling, and \u00a315,000 towards the cost of the investigation.<\/p>\n

Asked if the customer had stolen the money to gamble, the Gambling Commission spokesman said: "The source of the customer's wealth was not known to 32Red because they failed to fulfil their anti-money laundering obligations. We cannot comment on any other proceedings that may be active." <\/p>\n

The largest penalty imposed by the Gambling Commission was the \u00a37.8m penalty on betting firm 888 in August 2017.<\/p>\n

32Red was taken over by Kindred, a Swedish online betting company, in June 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"

Image copyright Getty Images Online gambling operator 32Red has been hit with a \u00a32m penalty for failing to protect a problem gambler. One customer was allowed to deposit \u00a3758,000 with<\/p>\n","protected":false},"author":1,"featured_media":143702,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-143701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english"],"_links":{"self":[{"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/posts\/143701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/comments?post=143701"}],"version-history":[{"count":0,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/posts\/143701\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/media\/143702"}],"wp:attachment":[{"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/media?parent=143701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/categories?post=143701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/freeonlinetranslators.net\/news\/wp-json\/wp\/v2\/tags?post=143701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}