Power fault disrupts Eurotunnel cross-Channel services
Image copyright AFP/Getty ImagesServices have been suspended on Eurotunnel after a power supply fault, the cross-Channel rail operator has said.
Passengers have taken to Twitter to report being stuck on trains for more than three hours. One couple said they were waiting to go on their honeymoon.
Eurotunnel apologised and said the fault had been resolved.
The company said safety checks were under way in the tunnel, with services due to resume at about 13:00 BST.
On Twitter, one family said they had been stuck on a train at Folkestone for nearly three and a half hours.
"We keep getting conflicting information from Eurotunnel," they said.
Skip Twitter post by @Richard09831680
@bbcsoutheast Our family has been stuck on a Eurotunnel train on Folkstone platform for nearly 3 &1/2 hours. We keep getting conflicting information from Eurotunnel. We we told we were leaving the train, but know understand the terminal is now blocked.
— Richard (@Richard09831680) June 24, 2018
Report
End of Twitter post by @Richard09831680
Wendy Shakespeare, who is also stuck at Folkestone, said there had been no announcements about services resuming.
Skip Twitter post by @penjunky
Passengers are getting more info from Twitter than on the shuttle. We've been waiting on the scheduled 0920 train, on the Folkestone Eurotunnel platform, for three hours now. No announcement yet about the service resuming... https://t.co/yNEDCS3S5y
— Wendy Shakespeare (@penjunky) June 24, 2018
Report
End of Twitter post by @penjunky
One "stuck" couple said they were trying to go on their honeymoon.
Skip Twitter post by @cjallthenames
We're trying to go on our honeymoon and been stuck here for hours 👰🏼🤵🏻😢
— CJ Montague (@cjallthenames) June 24, 2018
Report
End of Twitter post by @cjallthenames
Eurotunnel said the power supply had been disrupted at the French terminal of Coquelles.
The rail operator later said the fault had been repaired and services would resume in the early afternoon.
It tweeted: "We do not underestimate the inconvenience this problem has caused our customers travelling today. We apologise and reassure you that our teams are completely focused on resuming the service as swiftly as possible."
